Terms & Refund Policy
Mikael Fitness
Effective date: [insert date]
Welcome to Mikael Fitness. By purchasing any coaching service or training product from Mikael Fitness, you agree to the following terms.
1. Services
Mikael Fitness provides online fitness coaching and digital training services, including but not limited to personalised training plans, weekly coaching, and 12-week coaching packages.
All services are delivered online and are intended for general fitness, education, and support purposes only.
2. Client responsibility
By purchasing a service, you confirm that:
the information you provide is accurate and complete
you understand that results depend on your own effort, consistency, and adherence
you are responsible for consulting a qualified medical professional before starting any fitness or nutrition programme if you have any concerns about your health
Mikael Fitness is not responsible for injuries, health issues, or outcomes resulting from failure to follow medical advice or from misuse of the coaching service.
3. No guaranteed results
Mikael Fitness does not guarantee specific results, including but not limited to weight loss, muscle gain, strength improvements, or body composition changes.
Results vary from person to person and depend on factors including effort, consistency, sleep, nutrition, stress, lifestyle, and medical history.
4. Payments
All payments must be made in full through the payment methods offered on the website.
For subscription services, you authorise recurring billing until you cancel in accordance with the cancellation terms.
5. Refund policy
5.1 Custom Training Plan
Custom Training Plans are refundable only before the plan has been delivered.
Once the personalised training plan has been delivered, this product becomes non-refundable.
5.2 Weekly Coaching
Weekly Coaching includes a 30-day money-back guarantee from the date of purchase.
If you are not satisfied within the first 30 days, you may request a refund for payments made during that initial 30-day period. Any future recurring payments will then be cancelled.
To be eligible for a refund, you must have:
completed the onboarding process
provided accurate information
made a genuine attempt to engage with the coaching process
5.3 12-Week Coaching
12-Week Coaching includes a 30-day money-back guarantee from the date of purchase.
If you are not satisfied within the first 30 days, you may request a refund within that period. After the first 30 days, the 12-Week Coaching package becomes non-refundable.
To be eligible for a refund, you must have:
completed the onboarding process
provided accurate information
made a genuine attempt to engage with the coaching process
6. Refund requests
To request a refund, please contact info@mikaelfitness.com with your full name, the service purchased, and the reason for your request.
Approved refunds will be processed to the original payment method. Processing times may vary depending on the payment provider.
7. Cancellations
For subscription coaching, you may cancel future billing at any time, but cancellation does not automatically create a refund outside the refund policy stated above.
8. Coaching communication and response times
Mikael Fitness aims to provide support and communication within a reasonable timeframe, but exact response times may vary depending on workload, weekends, holidays, and other circumstances.
9. Programme adjustments
Coaching services may include programme updates and adjustments based on progress, feedback, and adherence. Mikael Fitness reserves the right to determine the most appropriate coaching recommendations based on the information provided by the client.
10. Personal use only
All coaching materials, training plans, PDFs, videos, and resources provided by Mikael Fitness are for personal use only and may not be copied, shared, resold, distributed, or reproduced without written permission.
11. Intellectual property
All content on the Mikael Fitness website, including branding, text, training materials, videos, and graphics, remains the property of Mikael Fitness unless otherwise stated.
12. Changes to services or terms
Mikael Fitness reserves the right to update services, pricing, packages, and these terms at any time. The version in force at the time of purchase will apply to that purchase.
13. Contact
For any questions regarding these terms, please contact:
Mikael Fitness
info@mikaelfitness.com